Hi there, take a look at our FAQs
I have a really busy schedule, when can I book my cleaning?
We operate 7 days a week and cleanings can be scheduled between 8:00 AM and 8:00 PM.
Will my cleaning cost me an arm and a leg?
No. Our prices for residential cleanings are based on the number of bedrooms and bathrooms that you have in your apartment or home. Our standard service should be used for routine cleaning, “tidying up” and general organizing. We clean all bathrooms, kitchens, bedrooms, and common areas thoroughly, however, if your apartment or home requires a “deep clean,” this is available at checkout. Other cleaning services are also available at checkout.
Should I have my own cleaning supplies?
Our team members come equipped and fully prepared to get the job done. This includes cleaning supplies, tools, and elbow grease. If you prefer specific brands or products in your home, we can use your supplies, but this is totally optional.
Do you have any non-toxic or green cleaning options?
Of course! The green-cleaning option is available at checkout for an additional fee. Our green cleaning supplies are safe for children, pets, and the whole family.
I’m thinking about your biweekly or weekly option, will you send out the same cleaner for efficiency?
Yes. Our clients who choose weekly, biweekly, or monthly cleanings are offered the same cleaner each and every time, so long as no scheduling conflicts exist.
How long will it take?
This is a tough question. With each home having its own unique set of challenges, layout, and other variables, we cannot say how long a cleaning will take. After your booking, feel free to call or text us about your specific needs or time constraints.
Should I be home when you arrive?
That’s completely up to you! At checkout you have to choose your preference. This includes hiding the key safely [we won’t tell anyone :)], being present when we arrive, leaving the door unlocked, or some other method.
Is your online booking process secure?
Yes. Your credit/debit card information is completely secure. We utilize well-established payment processors and all data is heavily encrypted and protected.
Can I trust the cleaners?
Our team members are interviewed and go through a nationwide background check before we hire them. Only a small percentage of prospects are afforded the opportunity to work with us, so you’re in good hands.